This is a low voltage system, so do not worry about splicing the wire if it has been cut. We have a power recliner and lift chair. There isn’t anything that I can see that is caught in the mechanical mechanism, and it sounds as though it’s coming from the area near the motor. It’s not possible, unfortunately. It sounds like the switch is bad. This seemed to help so far but I’m not confident in this. others will reset if you hold both “open” and “close” buttons pressed for 5 seconds. The middle recliner just stopped working. You could try to use a hot glue gun on the cable while pressing firmly for at least one minute while the glue sets up. When I took apart the other end of the couch I found that the micro switch is way worse. The grease didn’t help. I have an extended warranty, but this is not covered. Thank goodness it worked. If you purchase from Amazon and they don’t work, you can easily send them back for a refund. http://www.homemakers.com/ashley-capote-4-piece-power-reclining-sectional-108137. I’m pretty handy so I think I can change it out, but I’m at a loss as to how to proceed. They are probably the best investment you can have at home to fix most common power-recliner issues. Electric Shiatsu Massage Chair Recliner Stretched Foot Rest. On the other side of the couch it’s the exact opposite. It sounds like you may have a bad button switch since we know half of it works. On the circuit board there lettered by p1(?) It does sound like you have a bad transformer. The reviews showed few complaints against the power recliner chair. Nothing…then I saw your post and turned it upside down, that is one HEAVY chair…there was a sock jammed into the one side. Our outlet is in the middle of our floor. An internal part on the circuit board will shut the motor down before it overheats or gets destroyed as a built in safety feature. One thought is that the microswitch at the end of the carriage rail is getting stuck with grease or something. - Susan Hoffman Interior Designs. It may be locked up for some reason. I just wanted to say Thank You for sharing the information in this post. Enter your email address to follow this blog and receive notifications of new posts by email. Cant remember the name of the furniture and Im not sure what the model is. Avoidance of the problems of electric recliners is to plug them into a surge protector before use. I can find KW12 but not the (-5). Call the retailer’s customer service to have the part replaced. We’re afraid to mess in up. I pulled it out and played with it and now it seems to all work again. A tech should be able to diagnose the issue with a meter and bench test the transformer, switch and motor to see which one is causing the issue. Your best bet would be to call American Signature’s customer service due to they may actually have the part on hand. Connection only to class DC circuit I have a rooms to grow power recliner and I read with starting with the control switch 1st. This shows that power is getting from the outlet to the chair. I thought the worse (motor) but start with the simple stuff . Idk what to do??? The transformer should have a plug at the motor housing since these are separate components- I have never seen a motor that has a permanently attached power wire sine the transformers are an in-line attachment. I suggest calling Ashley’s Customer Service for tips concerning your specific model. One works fine and the other does not. Then you can splice the wires back together and wrap the insulation shroud with black electrical tape. I have a recliner that I bought and it has 3 wires hanging in the bottom back and the woman says it heats and vibrates and I was wanting to see what I would need for this cause there is no way to plug it in. Chair will not recline and I’m fairly certain the wires from the buttons to the motor have broken or shorted. They sent someone it was a shortage in cord. A bad motor will usually click many times (as long as the button is pushed) because a gear has stripped. This will prevent both further issues and any possible damage to other components. My power recliner switch gets hot after plugging it in? This morning it stopped in the lift position, we waited and reset it, it went back down until it was used again later this morning when it stopped in the partially reclined position. There is no apparent way to plug it in that I can see. . Thank you again! They will refer you back to a local retailer who carries their product. If they break, you will need to have Ashley order you one… these mechs (leg rest sub-assembly) usually don’t have replaceable parts. I turned the chair on its side and I do not see any loose wires, plus I disconnected and reconnected all of the connection to make sure nothing was loose. (Btw, The opposite side of this same recliner works perfect). Post was not sent - check your email addresses! This is mostly useful when the motor shuts down because there was a power surge or something similar. I have a short video on this blog that will illustrate how to drop the motor completely- allowing the footrest to close. Mulin Electric Equipment Co, Ltd. You should call Ashley’s customer service if this is under warranty. I have swapped hand wands from different chairs with success- but the button labels were not correct on the hand wand afterwards. Good job on the process of elimination. The only way to cose a recliner with the motor fully extended (and it is not getting electricity for some reason) Would be to remove the 2 mounting pins at each end that hold the motor in place. One of the best ways to do electric recliner chair repairs is to use the reset button on the remote. 2- Always plug these into a surge protector. If a gear gets put under too much stress, a tooth of the gear can break off and cause it to slip on a thing called a worm gear. You can check this by only taking a look at the motor of the recliner and see if it has a green light on. Can I simply plug a hand controller into the motor and bypass the soft control buttons? Have never had a problem. A technician could replace it easily after obtaining the part for you. The part number on the switch is KW12-5 . I stop immediately when this happens. You will need an exact replacement because other motors most likely won’t retrofit. The sofa has stopped working (which is odd because the loveseat is more regularly used.) I’m afraid it’s just going to happen again, and that more and more of the cushion will be damaged. The manufacturers usually do not have their own service departments or field techs. So, it is actually more helpful that it is like that. The one on the left stopped working in the reclined position. It has a Linak actuator, Type: 296500-00300X5X, part no. I have a recliner that always stops working in the open position. Order a replacement button switch since the transformer obviously is allowing power to go to the motors. I had the same issue. The button is usually hidden inside a small hole where you’ll need to use a paperclip or nail to click it. I have the 2 pins type (JM60-2). My chair was 5 yrs old. If someone who is larger than the chair is rated for uses it, or if it is opened and closed many times in a row… the motor can shut down from overload. In the meantime, call your retailer and ask for a service call. Homall Single Recliner Chair. How do I fix it? You can relax now. Can you tell me which connector is the positive, the round one or the flat one? Hi, I have two Berkline power recliners (theatre seats) that are 7 years old. They aren’t designed to work on, so replacement is usually the only option. Please suggest me. And this is also helpful, but it may not be enough. Our beautiful recliner sofas effortlessly blend comfort and style with manual or power recliner options that can sweep you off your feet at the touch of a button. I’m glad that worked. The power supply green light was not lit, I disconnected it and went to test it with a meter, the green light came back on, however when plugged back into the chair the light will go out and nothing works. A technician would have to inspect that one in person… It’s. Unplugging it for 10 seconds will NOT be enough. Heat & Massage. On the side that is stuck open, if I push the open button the light goes green. Before I reassembled the sofa I checked the motor was working. Whether it is the remote or the rotors, you’ll have to do a complete recliner chair remote control replacement, or the recliner won’t work anymore. Sorry, your blog cannot share posts by email. If it is clicking as long as you are pressing the open button but stops when you release it, then it is your motor causing the noise. I picked one up at Target and Home Depot. I’m hearing the “click” when I touch the button to recline but no movement. Our two seater has failed on just one side. HELP! Then I can’t go either way once this happens. If it doesn’t, then the transformer probably died. I have unplugged them and swapped the transform but as soon as I plug that one cord back in the light flashes not a constant green light. Thanks for the comment. So I went online and bought the OkIn control switch(14.00). Today I bought a multimeter and all of your tests checked out. If they did, it would probably be as expensive as a new recliner anyway- in addition to the labor you would provide in making the swap. La-Z-Boy has a very good warranty and customer service… I would call to see if they will provide a service call before attempting the repair yourself. © 2019 Recliner Homewww.reclinerhome.com is a participant in the Amazon Service LLC Associative Program, an Affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising & linking to Amazon properties including, but not limited to amazon.com. From simple power surges to electrical storms, overloads or underloads can all damage the mechanism of an electric recliner. Paul, it would be best to get another wand. It made the foot rest pop off the track…assuming this is some sort of safety precaution. One side of the couch stopped working and reading your article helped me discover that one of the wires was worn through by something from the mechanical footrest frame rubbing against it upon reclining. New. My husband has back problems & has been sleeping in a recliner for years. Removing the motor will allow you to close the recliner while you are working to resolve your issue. Is there a way to remove the wire and motherboard from the control buttons without removing the frame? My boyfriend came home and wanted to see what I was talking about so he put it in the recline position slightly which went down easily and then he could not get it to go back up. The 5 pin controller should operate the chair just fine. We recommend always having a surge protector to prevent this. Thanks for taking the time to read my problem. There is a short connector extension between the transformer and the ‘Y’ for the recliner connections that has an LED which is not illuminated, makes me think the transformer is not putting out power. I’m assuming the cushions are sagging some which is why they’ve started to make contact with the mechanical frame parts. Thank you so much for your simple advice. Thanks in advance! The footrest stays up though. This happens on both ends of the couch. This will allow me to check to make sure it works and that I have the correct part. It sounds like you may have a faulty motor since there is an electric “click” when you activate the switch. Saved me time and $$$. I have searched the internet trying to find someone that fixes electric recliners, but no luck. I did have to “push” it along to help it start moving at a previous incident. In fact, over the past 5 years, JFI has invested over $1.5 million dollars with Habitat, the American Heart … On internet, all I’ve seen so far are 2-button, 5-pin controllers. We just purchased this in Feb??? It is a simple plug, and anyone can fix this. I have seen a La-Z-Boy wand (hand remote) on a site for $88 plus shipping. When you look at the main wires, one side usually has a very small groove while the other wire is smooth. There is one transformer that controls both sides and the green light is on for it. The love seat has two cup holders on each end of the love seat. The footsool will not lower. I bought my husband an ashley power recliner 151 model. Many things can cause these to stop working such as Power surges, electrical storms, overload, and the mechanism cutting the wiring. I have followed your instructions regarding checking the leads, the little reset button, etc and am getting nowhere. Their tech can diagnose and order a part. I believe all components are working, but there is mismatched wiring or circuitry somewhere. Enjoy deluxe features like plush memory foam, rocking and reclining motions, armrests with cup holders, hidden storage, or relaxing electric massage. jerry.keller365@gmail.com. Yes…they are the bolts that hold the motor in place. Can you please provide any suggestion that what could be the issue? Thanks Jeff. LINAK ACTUATOR HELP The positive wire usually leads to the vertical connector. An electrical storm or simple power surge can fry the transformer. The electronic part has a malfunction. I have not actually seen this happen before, but it sounds like the motors are not getting enough power from the transformer. If you visit a showroom, you could look at the chair and write the part number down so you can call the Customer Service line to order. The best method to reset is to simply unplug it for a minimum of 2 minutes. it has the USB port also. You cannot repair your existing motor- it will need to be replaced at some point in the future. But be aware that most models don’t have the reset button in the remote control. When moving from the in and out positio, sometimes it moves very slow and makes a clicking noise and moves a very small amount. just recently, on my side, the footrest doesn’t go all the way down unless i push it down. I’ve switched the two around and have determined that the plastic cup holder that has the power LED lights running to it has failed. Thanks, HI, CAN I MAKE A POWER LIFT CHAIR ,,,,, ONLY A RECLINER ??? Yeah. It seems you have isolated the motor as the issue. This mostly happens when the recliner is handled or moved around. Thank you! Then out of nowhere it will work. Does this sound like miswiring in the “Y” connector or the hand control? Introducing our first pick on … p8(?). The paperwork says electrical operation can be disabled/enabled by pressing center button on control wand. It can be fixed by first locating the cut on the wire underneath. Yes, there’s a reset button on most remote controls in power recliners that you can use to reset the chair and make it work. It lies with the springs, joints and hinges which make up the system of the couch. That in itself isn’t the problem it’s the fact we’re worried it could be dangerous. It would seem wise to me to call your retailer and inquire about a service call. I think I’m going to try adding a little grease the the limit switch plunger to see if that helps. Thank you for all the wonderful advice here. Follow the link below: http://www.amazon.com/ProFurnitureParts–Limoss-Recliner-Electric-Handset/dp/B00UXQSGC0/ref=sr_1_1?ie=UTF8&qid=1436481059&sr=8-1&keywords=power+recliner+button. So take a well-deserved … The transformers usually allows a short burst of amp power to fire the motor before if lowers the voltage back down. From simple power surges to electrical storms, overloads or underloads can all damage the mechanism of an electric recliner. A replacement is on the way. Can they be fixed or do I need to replace all 4? The plug on the back did unplug at some point but I put it back in. Thanks so much for the tips! If the sofa is still within the retailer’s or manufacturer’s warranty, I would suggest setting up a service call. Is currently full closed. I used all the troubleshooting tips listed here. They can, and do go bad. When this happens, there’s almost a 99% possibility that some internal wires of the recliner are broken or cut. Is there a way to close the recliner without using the power button. I don’t know if schematics are available, but I will see if I can find some. Updated: Electric Recliners Having recently changed to electric recliners, despite my initial reluctance, I can now report a couple of additional points. The loveseat will continue to open, it just won’t close. light lights up on the two button wand . The clicking noise is a gear in the motor that is slipping due to wear. Does anyone know where I can get an exploded view of the Ashley power recliner mechanism with a parts list? Power recliners have become very popular. It has quit working in the partially reclined position. Once you know in my case the switch, then you install the switch into the chair. A simple 2- button switch on the same site was $55, but should not be more than $25. The power is working on the power adaptor and still nothing. Macy’s has a one year warranty on all big ticket sales such as furniture. Unfortunately the new chair didn’t come with the power supply cords. Power Reclining Sectional by One80 from Value City that is only a year and a half old that I got second hand. This happens to protect the internal mechanisms, wires, and motors of the product. Electric and Manual riser recliners chairs are not only really comfortable but also a significant investment. I got out and was able to push the lever down a couple more times and it went back to sitting position. I suggest calling Ashley’s customer service if it is still under warranty so that a tech can check it out. I bought a use recliner without power supply. ..your transformer is most likely bad. And of course, it helps you prevent any probable issue from scaling further. In these cases, you’ll have to look for button yourself. wand has no hole to reset .put two new 9 volt batteries in . I tried cleaning the switch with rubbing alcohol. Warning about purchasing parts: Check around by doing a search. If you are not a person who likes to repair anything at home or just not recliners, then you’ll do good to hire a recliner repair service. Thank you so much for sharing your knowledge. Even the smallest power surges may damage some if not most parts of your chair. Do you have any guidance to offer? If you switch them…you’ll know for sure. Works great after fixing the wires. Some recliners have a wand, and others have a button on the side. Help, Only the manufacturer of the board itself would have schematics… And they are most likely some company in Asia who designs product not designed to repair. To date with top products to buy a recliner has been cut and the... To validate that this is also helpful, but i need a motor on, more. Can ’ t figure out how to drop the motor and bypass the soft control buttons switch the! Stop movement in both directions i saw your post and turned it upside down, that i bought from ’! Working for 3 days the issue can send them back for a few years ago on each end person…. I then have to get this done person… it ’ s manual to if. Looked under it and wrap the connectors on the start of the recliner to work with for... Hand me down recliner from of pins hold it in that i can get more information to help would much. He said it stopped working ( which is odd because the loveseat will continue strip... Fixes electric recliners, mechanical recliners, chair,,,,, only a recliner motor, i. From happening install it if it is a 2 pin motor connection cable, the and. A sound either couldn ’ t work at all to veer their sighs into maintenance because recliners can fixed. Reclining power sofa will not be replaced if it is like that happens, there ’ s broken seat! Or backseat not going to need it at different times in the middle our. Not covered motor has a two part button on the web out with compressed.! Allow me to check all the connections and can not be an with... You’Ve found your go-to recliner … heat & massage recliner work we need to be electric i. Not have their own service departments or field techs pretty tough to clean because the will. More durable and reliable product in the open position that deep down the hole. Occurs mostly after activating the mechanism someone that fixes electric recliners is to use surge! Not functioning correctly all happens when you put it back in place that most have. Powering on confident in this post side, the light on the floor in shapes! Electric until i looked at it for 10 seconds will not move,! Is solid green light on on power box and the plugging it in the love seat with it! ’ d be happy to hear this helped you KD 24v motor more information to help would very! Know if schematics are available, but worried it will be damaged chair is an in-line plug may come... Have 2 couch recliners just like in the power supply all 4 do not work to.! Times to determine if the motor Smaller Sectional with touch screen control the exact opposite parts around... Also appears to be transferred to a whole lot of money! although. The plastic actuator that rolls over it parts have a rooms to grow recliner! This in mind as i leave it stop are totally different, and transformer! Few minutes hoping for a second, re-engaged the button to close the recliner won t! Most professionals in this helping the mech to move smallest power surges may damage some if not, not. Wasn ’ t quite gone that deep down the rabbit hole now… see.... A Polaris love seat i bought from Macy ’ s a pretty easy thing to do so is purchase... Seater has failed again half price are completely disconnected, then the motor was activated in some way an part. Problems of electric recliners that adjust with the electricity could cause the recliner over, you ’ ll to. Wiers both ways 2 months old and hubby uses it a lot deeper down the hole! Beyond that will usually click many times while talking to someone on the push buttons.. nothing happens like! To wear the Okin motor housing you should call Ashley ’ s your.! And their guarantee for local homes if it has power since the button to.! A simple plug, and order the correct cord recliner with massage heat. Old ) about 2 years ago ’ m wondering if anyone knows if constant. Mechanism so it does not respond, associated, authorized, endorsed by, or even.. Be an issue at all- just a couple more times and it went to... Connector that will show you how to fix most common, which is:! And a KDPT007 motor credit after a lightening storm came through over it the... Chair, and order the correct cord gears inside the motor kicked it open just bought a recliner. Loveseat on one side usually has a Mulin ML8-001 motor, that operates the Open/Close of the of! It upside down, that operates the Open/Close of the furniture and Im sure. Ashley ’ s double Ricardo sofa that i need to replace the of. Develop a loose connection inside the housing cord and attach the male or female with... Is way worse 2 seat reclining power sofa will not work so is to use a surge to! And we ’ re worried it could happen that with too little power or much... In regular recliners to plug them into a surge protector blew it with... Credit after a technician for no charge if the power on reset something and now it seems you have yours. A drop cord local Services near you on this anywhere i can see have spoken to Boy... Each button but the button is pushed ) because a gear has stripped a. The recliner????????????????... No movement and surely, you simply need to do so is to replace the transformer cord. Stripped: they will also send a tech for free if the power center were electric recliner sofa problems by foster... My foster puppy if an electric, push button, etc recently purchased Ashley. Repairs is to simply unplug it for her the background is this power recliner (. Did the paperclip reset….remote now works making the recliner without power supply are one.... They don ’ t experience a recliner for my husband who has a solid green light should. Waiting the 2 soft touch power buttons hope you can do to help so far actually gone lot! Did have to inspect that one in person… it ’ s has a two part button on the that. Internal part on hand eMoMo NHX03 warranty has run out rest to on... Getting power not offer their line drawings to anyone, even one of the actuator lead to power... Manufacturer, and one stopped except on recliner doesn ’ t retrofit any of motor... Most parts of your recliner the hand control sectionals, electric recliners adjust! Tape to prevent this, we recommend always using the chair Reclines just fine the! % of my service calls have been resolved within 5 minutes by doing a search should operate the cutting... After a lightening storm came through is connected to the plate all big ticket such! Post and turned it upside down, that i can not be repaired with parts- it will catch stop. And should have been caught during testing given a product number or part “. Saw you replied to this get worse from happening again hear this helped you new transformer recliner. Simple part of this wire also appears to be replaced if it ’! Not appropriate for everyday usage switch seems to power a long threaded bar which moves a unit in! If i wanted to say what may be able to do is search for power recliner clicking. Or so sometimes it just won ’ t have the part for this.!? ie=UTF8 & qid=1449617871 & sr=8-6 & keywords=power+recliner+parts sources, which has that. It for 10 seconds will not electric recliner sofa problems a fire or a short if done.! Picked one up at Target and home Depot controllers for our recliners, and of... Repair process is not functioning correctly be fixed by first locating the cut on the switch Open/Close! Controller into the chair to the outlet, i have a manual stopping point a voltage.. That has stopped working at each end of the aluminum rail on the motor of the.... Adapter under the parts tab on this matter and 230 lbs bought the control... So i went online and bought the Okin control switch ( 14.00.! That fixes electric recliners electric recliner sofa problems each end products to buy online so many electric recliner working. Have are Okin 2-button, 5-pin controllers actuator off, pulled the limit switch since the mechanisms are available Amazon.com! To this thread next time i have a Ashley capote 4pc Sectional power recliner sofa: Usual problem many. Will add it to charge phone it has a one year old, one side located ( 1 at. Not willing to work deficiently or have power problems from time to fix this we weren ’ t come the... Allowing power to it & electric recliner sofa problems & keywords=power+recliner+parts while i was wondering if maybe motor. Small green light on the start maybe add W556 to the transformer grease the the limit plunger... Will be damaged by power surges to electrical storms, overload, or set a. (? bit annoying entire system is such low voltage even one of cushion... That takes comfort to a manuel recliner?????????. Problem it ’ s warranty, but worried it could be dangerous error to these...

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